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TOPIC: Unable to view CAD service requests
#1978
Unable to view CAD service requests 5 Years, 8 Months ago Karma: 31
Dispatch came on asking a unit if they had received the 66 call that had been sent to their CAD. The unit's response was NO. The unit explained that they had been running license plates on the CAD hence the service call did not appear, or was not noticed.

Should disptach have called the unit's attention to the call when it was sent to the CAD through a dispatch? Should calls even go only to the CAD with no dispatch if this is happening?
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